Effective Date: 17-03-2025

At Doc Sansar, our goal is to ensure you are satisfied with your purchase. As we provide digital products, our refund and cancellation policy reflects the nature of the materials. Please read the policy carefully before making a purchase:

1. Digital Product Refunds:

• No Refunds on Digital Products: Due to the digital nature of the study materials, once the purchase is made and the download link is accessed, no refunds will be issued. All sales are final.
• Exceptions: Refunds may be considered under special circumstances such as:
  • Technical issues preventing access to the product, and our team is unable to resolve the issue within a reasonable time frame.
  • An accidental duplicate purchase of the same product, with proof of both transactions.

2. Cancellation of Orders:

• Order Cancellations: Since Doc Sansar provides instant access to digital materials, order cancellations are not possible once the purchase has been completed.
• Pre-Purchase Considerations: We recommend carefully reviewing the product details before making a purchase to ensure it meets your needs.

3. Refund Request Process:

• Eligibility: If you believe you are eligible for a refund based on the exceptions outlined above, you can submit a refund request to our support team.
• How to Submit a Request: Please email us at support@docsansar.com with the following information:
  • Your full name
  • Order ID or purchase reference number
  • A detailed explanation of the issue
• Review and Response: Our team will review your request and respond within [5-7 business days].

4. Changes to the Refund & Cancellation Policy:

• Policy Updates: Doc Sansar reserves the right to modify or update this policy at any time. Any changes will be reflected on this page, and the effective date at the top will be updated accordingly.

5. Contact Information:

If you have any questions or concerns regarding our Refund & Cancellation Policy, please contact us at:

• Email:support@docsansar.com
• Phone:+91 8210430386

By purchasing from Doc Sansar, you agree to the terms outlined in this Refund & Cancellation Policy.